just want to give a massive thank you to David who answered my call on Thurs 29/1/2021 and dealt with mine and my husbands upgrade, he had the patience of a saint as we had issues accessing my husbands account. I had already spent more than 2 hours the night before on live chat, and lost the will to live with it taking so long. He did say I would get a request asking for feedback but I haven't yet received anything, so thought I would leave it here.
Good morning @shazz57
So glad that David was able to sort this for you so quickly. Thank you so much for taking the time to give us your feedback, we will make sure to pass it on internally. I will just send you a private message to get some more details to make sure it reaches David and the rest of the team
Thanks for the tag @Cleoriff
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