General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Frustrated and don't know what to do next

Hello PeopleHaving spent yet another 30 minutes on the phone to O2 Business Customer services today I still feel like I am getting no where and wonder what my next move should be so having discovered the forum today I am hoping that someone here may ...

New Tariffs 26th Feb to Include Unlimited Texts

This has been posted in the iPhone forum previously, so I am posting it in the General forum, just to let everyone know that there is a new range of tariffs available from the 26th February when you will be able to check them on line.If there is anyo...

unsolicited calls from 02202

Hi all,I received an unsolicited call I had today from someone claiming to be from “o2 Manchester.

blackberry phone - mobile.02.co.uk charges?

hi therei have a blackberry storm phone, with a simplicity sim - why am I getting charges from mobile.02.co.uk, I have unlimited web so whats going on? I also have iphone 3gs with 02 but do not incur these charges.

Can I be reverse-lookup'ed??

Hi all,some wierdo has started leaving me threatening voicemails from a blocked number. I don't know who he is, where he got my number, or what he thinks I have done wrong! But now I am concerned - can he find anything else out about me from my numbe...

Network Problems?

Anyone having problems with receiving messages or making calls?

O2 network problem oxfordshire

Since Wednesday the O2 network has been down in the OX14 postcode.All my friends who are on O2 are having the same problem in that they are not receiving texts and any outgoing calls i make sounds scrambled the other end. Anyone who tries to call me ...

freezing a contract

I'm due to renew my contract but am possibly going travelling next year, is it possible to freeze a contract for a few months while abroad?

Number not recognized as an O2 number

I bought a Pay & Go SIM and ported my old Virgin Mobile number to the SIM a couple of weeks ago. The phone works fine and I can make/receive call send/receive texts/MMS, browse web etc.However when I try to use bluebook or the e-mails to web service ...

Erikson & illegal removal of money from my o2 mobile acc

o2 recently removed a posting of mine that wished to draw o2 customer's attention to an extremely serious intrusion in to our mobile phone accounts with o2. I have been with o2 for 10 years with no problems at all until today... i find a message in m...