General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

i agree with 500mb

as i`m on a iphone tariff unlimited downlaods atmi couldnt agree more with o2 putting a cap on now the new tariffseverytime i want to use my phone outside of the house for downloads is crap eg when i want to use maps for a 1 off i might use it once t...

Unlimited data - moving goalposts

I have just heard the news about this. I've checked my data usage and, guess what I'm regularly just a tad over the limit!!I bet a lot of you are too.This is an outrageous and totally commercial move by O2 - I know for a fact that they will have look...

New 500meg limit

OK, I'm a bit worried about this. I use my iphone all the time when I'm out and about, whether its the maps app or emails or comparing prices while shopping. I have to admit I have no idea what I actually use in a full month with 3g as opposed to wi-...

Quick Simplicity Question

If I downgrade my current £35 iPhone tariff to a £20 iPhone Simplicity tariff do I have to renew the Simplicity contract after twelve months?Or is it like a regular contract that when expired so long as you don't upgrade/renew then the T&Cs remain th...

ZOMG! 02 ARE SO UNFAIR!!!11!!one!

Hey guysI just realised that I can use my iPhone to direct-dial my friends in Brazil. I love how awesome this technology is!! But... get this... O2 are charging £1.50 a minute for me to use this feature, even though it's free for me to call numbers i...

Will The New O2 Data Limited Tariffs Make You Consider Leavi

Someone started a poll to question whether people think that data limitation/capping is fair. I think that's the wrong question to ask. I agree, that if a small percentage of users are abusing the unlimited data option and reducing service for others...

500mb per month may be enough

When I saw new tarriffs today, rang o2 customer services and checked the last 3 months of data. Reply was that on average I'm using between 200 and 290. I would say I use my iPhone 3gs everyday doing various (data usage) things. ie stream video, surf...

Fake charges from Jamaica

Just to let everybody know I've just been billed by O2 for £50 of phone calls apparantly made whilst I was away in Jamaica. They are all to Jamaican phone numbers (I don't even know the COUNTRY code for Jamaica). One 15 minute phone call was actually...

Lakeside Shopping Centre - network problems

Hi there,I'm hoping someone at O2 can tell me what they're planning in this area ahead of me making a complaint to O2 directly.Both my girlfriend and I use iPhones with O2 and bought these on contract. Throughout our visits to Lakeside Shopping Centr...

iPhone 'No Service'

My iPhone is very intermittent when picking up service from O2. In my office, based in Stonehouse, Gloucestershire, my iPhone is only one with 'No Service' while others here (there are six) are all perfectly fine.I have to drive 3 miles away to the l...