Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
The live chat option is supposed to be available between 7 and 11pm. However I have been trying to use it since 8.30 pm and it is not available. Have used it before and found it really helpful. Any ideas.
Hello, I joined O2 on a 12 month pay monthly contract June 2014. I joined via a referral where I should receive £40 in Amazon vouchers and the person who referrs me gets the same. I received a email on 13th August to say my account had been validated...
Hi guys, I need to do a bit of investigating. I've heard from a few members that they have experienced issues with signing into the community. The issue is that you enter your login credentials, but are then re-directed back to the sign-in page again...
Hi guys, We all know about customer service and how it is used as a tool within companies to interact with customers. One of the great things about this community is that the team and I can talk to many of you on a singular and personal level, either...
HiI was wondering how I can change my IP address for my O2 iPhone or does it change all the time due to using mobile broadband on my phone .Thanks
hi alli am about to upgrade to the note 3 from the sg3 i want to change the firmware to the unbranded one ie no o2 at start up /shutdown (i did this with my sg3 after help from members on here ) can anyone help thanks
Hi allJust upgraded over the phone and was told to go to o2open and fill out the form to get discount for working for the nhs. How ever it doesn't like anything I put in 'organisation'. I have tried the hospital name and NHS and national health servi...
Just ordered a PAYG sim which will be used in a GSM shed alarm (so low usage) and ideally I want to import this into my main o2 login so I can keep an eye on both with the least amount of hassle and not having to login in seperaltly. onlin chat rep h...
I just wanted to let you know how helpful, and pleasant the staff at your Redhill Store are. I had to visit the store with an issue I had been unable to solve on-line. The Guru was unable to help the first time I went to the store as the computer was...
Has anyone noticed that O2 are charging £90 more than the Apple retail price for the iphone 6? I called O2 to upgrade both my phones and they said, no discounts "its a business decision". Sounds a stupid business decision to me as I just bought two f...
