General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! arrears

i have 200 pounds bill to pay but i can aford this big bill i can too flexivel payments until clear my account please

Resolved! O2 jests - "Stream films on your commute"

O2 sent a text this week suggesting I stream films whilst commuting. Ha! I'd love to and just have data access but O2 provides no connectivity for >75% of the commute on the Peterborough to Kings Cross line. Any updates in the pipeline for commuting ...

Resolved! are iphone 6s locked to 02

hi, i have purchased a iphone 6s from ebay, the guy says it is an unwanted upgrade from 02 ,sealed box, and unlocked , i would like to if this sounds right? or will it be locked to 02.many thanks for any help

Resolved! Why are O2's systems so slow?

A few days ago I registered for the extra 1GB promotion on International PAYG. It took 6 hours to receive a confirmation text. Yesterday I topped up and got my usual allowances straight way. I'm still waiting for a confirmation text that I have the e...

Revoke Kudos?

I just want to check something out.This morning using laptop... I went in to edit a post and saw a new addition to the option box "revoke kudos"I knew we had asked for it and thought wahey...However...when I tried the option box again this new featur...

Reminder: Reward Nomination

Hi guys, Just a quick reminder to let me know if you would like to nominate a post, thread or member to receive an extra rewards this month PM me or post here. Cheers me dears.

blocking 0843 numbers

Is there a way to block all 0843 numbers? They are crafty in that they all have different last four numbers so I can add them to my reject list but it they ring back on a different number. Another thing is that the calls go straight to voicemail so I...

Resolved! Calling abroad

3 weeks ago I had to make an urgent phone call to a taxi company (UK) from Hong Kong. I didn't dial a code. I just made the call as normal (selecting number to make a call). Is this something I should be concerned about?

Porting Issues From Vodafone

Have any other customers had issues with receiving calls from Vodafone mobiles since porting from Vodafone to 02? I've had an issue since April 2015 that since changing networks that my clients on Vodafone can text but cannot call me. Despite finding...

Resolved! Discount code?

hi. I work for a company that O2 offers a discount to off my monthly bill. Can you tell me the www. Address that I go on to please? I have posted on here as the helpline number and the online chat is busy