Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have had the same contract for 7 years and am a modest user. My contract is unlimited data - which is capped at 10 Gb. Unusually this month and this has NEVER happened in all the 7 years I needed to take advantage of my unlimited data. I used 8GB -...
Apple has said it is working to fix a serious bug within its Mac operating system.The flaw in MacOS High Sierra - the most recent version - makes it possible to gain entry to the machine without a password, and also have access to powerful administra...
Customer services come in for a lot of criticism so I thought I would balance things up a bit.My 12 month sim only tariff ends soon. I saw a great deal (sale) in the shop. and rang at 11.30am. I expected a long wait. It was 8 minutes onlyI spoke to a...
Today I was horrified and embarrassed to receive a letter from a debt collection agency saying that O2 had instructed them to recover an outstanding amount of £10 (yes, £10!) from me. I have never been involved with debt collection agencies in my lif...
Well I been told by your customer service that O2 supports VoLTE and so does the OnePlus 5. If that's the case why do I not have a VoLTE option appear on my phone like other people's on different networks? Someone else on XDA that works at O2 said th...
So I’ve ordered online & decided to pick up instore. The buying process supposedly checks the stock levels and states that it’s available for collection today, but having completed the transaction & received no email.. I’ve rung the store who state t...
Hi I've tried calling 202 but all I get is some labyrinthine menu system that is no use nor ornament. All I want to do is buy a phone. I'm surprised how hard it is. Chat is no good - it's too slow. ThanksM
I rang yesterday to ask why my o2 plan has gone to lowells as I have 2 payments for both accounts set up as advised by an agent to avoid debt recovery - I rang multiple times to confirm they received my payment to make sure it was still in their hand...
1. Is there still the 10% student discount for handsets? I bought a Oneplus 5 from an o2 store the other week before i found out the 5T was available and returned it in anticipation for the 5T. Now one store is saying that they do not do student disc...
