Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have multiple accounts with O2 and tracking which Direct Debits for which phone is a nightmare.Would it be good if there was a reference that at least had the last four digits of the phone number it was for?When I look at my statements, I can then ...
How long does it take to update information via o2 track/repair link the moment it’s been received at address (address printed on Jiffy bag) ? I had to send faulty iPhone by special delivery. Sent it Thursday last week (LW) evening and it was signed ...
I have been sent a text message asking for me to upgrade my bank details which clearly looks like it’s from 02 but it’s not?
Not in stock but have u got any Samsung for same price plz
No signal or data for over a month, O2 admit there is a fault with the mast but keep spouting "we don't guarantee 100% signal"Ok O2...Regardless of your location... If the loss of signal is of no direct result of your actions, and it was never explai...
I have had a very annoying time over the past 13 days while trying to activate the eSim for my Apple Watch, which has resulted in me returning it to the Apple Store today so I don’t forgo the 14-day return. I’ve spoken to at least 10 different O2 gur...
I have terrible O2 coverage at home (despite the coverage map saying it’s good). I therefore try to use WiFi calling, as my home broadband is very good.However, I find that calls on WiFi Calling are really unreliable - they drop repeatedly after less...
Can someone help me please
Am I the only one that finds it bad that mobile networks still charge the standard network charge for charity appeals? They should waiver the network rate charge when the number being called/messaged is associated with a national charity appeal such ...
Not sure what to do and any help would be very grateful. Been with o2 for 11 years and my current contract has now finished and would like to stay with o2. I have iPhone 8 and would like to upgrade to an iPhone XR but even with Black Friday deals o2 ...
