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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36762 Views
  • 45 replies
  • 6 kudos

iPhone XR cases from Apple

Aloha people! As I'm going to order my XR the next days (contract ends 8th this month) I looked up (again) the apple page for the silicon cases from apple themselfs (I had them on 6 and 7 and love them)...But they have them for all models - just not ...

ComaChameleon by Level 15: Gaining a Reputation
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Search feedback

I noticed that the main O2 Search function produces no results when Voicemail or Voice mail is entered. I would have thought a mobile phone service provider would have web pages providing users with details, including everything from the number to di...

DRH by Level 1: Joiner
  • 3263 Views
  • 10 replies
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Problems activating a new Classic Sim PAYG

Ordered a Classic PAYG SIM online, popped it in and tried to top up online. It wouldn't accept any credit cards (Amex, Visa or Mastercard) with an error message that the card is not an accepted card type! Re-entered card number to make sure no mistak...

Ank by Level 1: Joiner
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  • 13 replies
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Saint Maarten

So I'm on holiday on the EU territory of Saint Maarten.Yet unable to use 4G data without being charged an arm and a leg.Brexit has come early in the Caribbean.

Crappy Signal - What can I do?

For months now I've had a dodgy signal at home.Phone calls either randomly drop out, sound robotic or like it's underwater. Texts rarely go through first time, I have to click 'resend' more often than not.Data is practically non-existent. I've downlo...

Mandi by Level 1: Joiner
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SIM network pin blocked

Can anybody help I've had problems for over 2weeks changed network,have been on the phone to 02 numerous times have been sent out code several times doesn't work,have been told over a week ago they do not have the puk code on their database,they will...

Reward Nominations - December 2018

Hey everyone, Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews, product testing and walkthroughs! The nominated member then gets a bump in the communit...

Marjo by Former Staff
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  • 11 replies
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VAT on charitable donations

Having just checked my latest bill I find the mydonation to children in need has been included in the VAT calculation, is this correct? Has the government found yet another way to tax people? Be interesting to find out what you all think.

Patrick by Level 1: Joiner
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