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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 4164 Views
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 14218 Views
  • 89 replies
  • 0 kudos

Sending Emojis From Older Phones

Came across this... http://www.dailymail.co.uk/news/article-3383107/How-sending-emoji-wipe-smile-face-Warning-older-models-receive-texts-icons-picture-message-leading-unexpected-bills.html

Anonymous by Not applicable
  • 1379 Views
  • 9 replies
  • 0 kudos

O2 Website Glitches ~ What they need to fix ...

The glitch I found was that on the my O2 myoffers/offers page when you click "sounds good" I am guessing it is supposed to take you to a different page ... but it doesn't it just basically refreshes the page ...

Anonymous by Not applicable
  • 1382 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Repair Tracker

Any of you guys know how long before a repair job created in an O2 store is visible on the tracker. I have the ref etc but it keeps telling me that no repair exists.

Curr946 by Level 26: Upbeat
  • 6255 Views
  • 17 replies
  • 0 kudos

TERRIBLE Customer Service at O2 - Incompetent Liars

Terrible customer service. Went to the edgware branch of o2 to get a replacement sim card. did a security check, had id and bank card and got a sim card. all well and good. gone home, contacted o2 to get the lost bar removed from my account when they...

Anonymous by Not applicable
  • 4245 Views
  • 25 replies
  • 0 kudos

Unable to use tab s2 abroad for data.

In Bruges at the mo and still can only use my tab on wifi at the hotel. "Mark" and "Charlie" have both failed to be of any use whatsoever and I have lost patience having just tried "live"chat and been kept waiting as "we are extremely busy". Seriousl...

Anonymous by Not applicable
  • 3235 Views
  • 15 replies
  • 0 kudos

Resolved! pac code

How do I obtain the pac code for my phone ? 

Anonymous by Not applicable
  • 3449 Views
  • 5 replies
  • 0 kudos

S6 - The Epic Battle

So picture the scene, Christmas morning and all through the house was four girls screaming in delight. A wife enjoying the commotion, dancing and signing.Then, out the blue comes the S6 to record the fun and laughter. Later, after the Currans Got Tal...

Curr946 by Level 26: Upbeat
  • 1341 Views
  • 9 replies
  • 0 kudos

Tell us what tech you're looking forward to in 2015!

Hi everyone, 2015 is in full swing and with that will come a deluge of new tech for us all to get our hands on throughout the year Technical advancements are being made every day and some of the current devices available; Be they phones, tablets or w...

chris watch.jpg
Toby by Former Staff
  • 4154 Views
  • 75 replies
  • 0 kudos