Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
After a being a loyal customer for 10 years, I am disappointed with the recent service I have received from o2. I have spoken to several different customer advisors of yours and have been given different information each time I call and never speak t...
My contract has expired and I have been looking for a new phone contract. The only retailers I could find are Carphone Warehouse (too expensive), mobiles.co.uk (bad reviews) and mobilephonesdirect.co.uk (probably would go with that one). I want to ge...
Hey everyone, The community team is busy behind the scenes preparing lots of fun and engaging content to share on the community in 2019 and we thought it would be a great opportunity to get your feedback on the sort of things you want to see. Would y...
I have a Talktalk mobile phone and talktalk mobile want to give up and transfer me to O2. I was not averse as Talktalk customer service is pants. However after three months of trying I am now coming to the conclusion that O2 customer service is even ...
Re: Poor Customer Services. I have been trying to have a Pay as you go iphone unlocked so I can use a different carrier. I have made five telephone calls and poorly trained staff have continued to advise me incorrectly. I have added additional credit...
O2 customer services all lie and in accurately note accounts I would not recommend anyone joins O2 if they know what's good for them I have now had to request transcripts for calls and notes on the account due to the lies I've been told and after 2 m...
Have had £1.51 off my bill for 24hrs of no data absolute joke its shocking
Hey everyone At O2 we’re always on the lookout for new and innovative ways of improving the experience of our customers. Whether that’s with our apps, developing new technologies or exploring ways of doing things in new and interesting ways.We believ...
I am absolutely appalled at O2’s loyalty towards their customers. It seems like we don’t get anything for actually being with them, especially if you have for a long time. I wouldn’t like the excuse we have priority, as Vodafone have a similar thing ...
It's hard getting ahold of live gurus, but when you do they are brilliant, solved every problem I've had,......... After waiting hours to be answered
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