General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

How to Reset Network Settings on Samsung

The resetting of network settings is often suggested on this forum as a way of dealing with connection issues. This article will be of relevance to anyone who wants to know more about this process :- How to Reset Network Settings on Samsung (howtogee...

Foldable 'phones

This article might be relevant to anyone who is considering venturing into the world of foldables :- I've used foldable phones for months — here are four software issues I noticed | Android Centralhttps://www.androidcentral.com/apps-software/foldable...

Stolen phone

I have been paying a line rental and device plan for a year now for a stolen phone, I had only had the phone a matter of weeks at the time. The phone and sim were blocked but I was told I had to continue to pay this contract. I am wondering - why was...

Lost SIM

I've lost my sim and need a replacement with my number. All I can find are numbers to call to report it and get a new one but I have no sim so I can't possibly call. Its really frustrating.

Was Sky effected by the issue with Syniverse (MPN service)

Does anyone know if Sky was effected by the issue below: Taken from @pgn post. There has been an issue with one registry that handles PAC requests, Syniverse (MPN service), impacting number moves between the larger mobile telecom companies and the MV...

SIM card stuck with no tariff

I’ll try and keep this as concise as I can. Any thoughts and feedback will be very welcome. I ordered and setup a PAYG sim last month. When the sim arrived I topped it up and ported my existing number in from Vodafone. After doing this the sim has ne...

Recharge

I need your help please.I have a voucher.Where can I redeem it at https://myo2payg.o2.co.uk/or with which key combination?Thanks.Ralph

Spam calls and text

I received 2 calls and a text messages from 07748 808731this is the message I received "You missed a call from me at 15:58 05 Nov.This is a free Call Alert from O2. To disable this dial 901, press *, then option 5 and option 5."This was spam. DO NOT ...

contract

this question may sound stupid but i really cant remember if i have a contract or not ?? how to find out.

O2 versus EE on roaming fees

From the website ISP Review :- "However, such moves are not without commercial consequences for EE, since it makes rival operators and plans look significantly more attractive. For example, earlier this year O2 (VMO2) recommitted to continue their ex...