bar premium numbers from my phone

pedroza1 · ‎05-08-2020

hi anyone, can i manually bar my phone from calling premium numbers ? thank you.

Bambino · ‎05-08-2020

@pedroza1 Customer service needs to do that for you. Numbers here: Guide: Coronavirus Community Help and Support

Because you're not buying anything, O2 doesn't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

Alternatively, below is the advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I DO NOT WORK FOR O2

MI5 · ‎05-08-2020

@pedroza1

See here for the different types of bars you can apply Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.