absolutely worst service I have ever had

[Tartoufmal]

rubbish, had Virgin for 15 years with no issue wil be moving now as O 2 suck big time

[MI5]

Feedback forum here https://community.o2.co.uk/t5/Discussions-Feedback-off-topic/ct-p/34

[jonsie]

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@Tartoufmal wrote:

rubbish, had Virgin for 15 years with no issue wil be moving now as O 2 suck big time

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Can't really disagree with that...

[MI5]

Nor me

[Pipstop78]

I have never er had any trouble with 02 

[Oxonian]

I suspect @Pipstop78 that a small proportion of O2's customers are dissatisfied with them ; and any large business or public sector organisation will attract some complaints. 

I believe O2's weakness currently is problem-solving ; legitimate issues that do arise seem frequently to take an eternity to resolve, and with things like delivery of customers' purchases being issues that a well-organised business could avoid ! 👍     

[Pipstop78]

Probably right just don't like seeing people slagging off 02 when I have had no trouble at all 

[Oxonian]

@Pipstop78 

Every business of the size of O2 is going to be slagged off by someone ; it is not nice but it is the way of the world ! 👍

[Hobyfaedalkeith]

Couldn’t agree more, been trying to speak to them for 1.5 hours n no reply, nice music tho, user name is my email but this community page nit accepting that either saying no spaces when there are not any !!

[Oxonian]

If you need to contact O2 @Hobyfaedalkeith, I suggest that you message them on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving customer problems. 👍