25-01-2018 16:51 - edited 29-01-2018 15:44
25-01-2018 16:51 - edited 29-01-2018 15:44
Hi everyone,
We’re currently looking into our new member registration process on the O2 Community and would love your feedback on what you thought of it, where you think we could improve, and where it can be made it easier, or even faster. At the moment to register to the community, you'll need to also register for My O2.
If you’ve recently registered on the O2 Community or even if you’ve been around for a while, do you still remember the registration process?
If ‘Yes’ then we would like to invite you to give us any feedback or suggestions you have on what we could do to improve the registration experience, and get your views on how you found the registration experience when you joined our community. Some things to think about:
on 29-01-2018 14:45
on 29-01-2018 14:45
I signed up to the community first as I had a question to ask. I had no idea of My O2 until I was here.
I was PAYG with O2 for years (before the advent of smartphones) When I got my first smartphone I was clueless.... so I asked a question on Google and it pointed me to the community.
Veritas Numquam Perit
on 29-01-2018 14:51
on 29-01-2018 14:53
on 29-01-2018 14:53
@jezza1234 wrote:When I registered the process was very easy. My only comment would be that it wasnt that easy to see how to put up your first post(or was that just me?!)
No that wasn't just you @jezza1234 I had the same problem.
on 30-01-2018 13:47
on 30-01-2018 13:47
I jolined the community about the same time as I joined MyO2 as I had a question to ask. I had no problems with either, and I also got a very quick reply to my question.
on 30-01-2018 16:04
on 30-01-2018 16:04
Nice to see you back on the forum @chrisoriordan, thanks for your comment.