Re: You do have other customers you know! - Page 2

Anonymous · ‎14-10-2011

I know it's iPhone release day but it is absolutely unacceptable to not be able to get through to tech support on the phone.
I have been trying since 8AM and the "We cannot answer your call right now, call back later " message is starting to grate.
I have an issue with my Blackberry account that I need sorting but can I get through? No.
All because you thought it would be better not to offer pre-orders on the bloody iPhone. Good call, well done.
Sort it O2, NOW!

perksie · ‎15-10-2011

I've found if I use the back button and click "Submit" again it often works.
It's doing it now! 😞 :womanindifferent:

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎15-10-2011

Someone mention my name?
Heard a rumour there was some sort of newSupdated phone released today but I could be wrong? 😐

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎15-10-2011

Just noticed sheepdog and brendan posting too. Hope all you guys are ready for a busy weekend of Iphone trouble shooting.

adamtemp64 · ‎15-10-2011

i have been lurking and linking threads to a dm on twitter asking o2 to respond I think i did this post

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎15-10-2011

I dont use twitter myself adam, do your questions get answered fully on there?

adamtemp64 · ‎15-10-2011

some times i linked to this thread and o2 said they had contacted op.
It has been mad there (twitter) though last few days but if you posted here and then sent @o2 a dm linking to your query one of the social media team may respond.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎15-10-2011

Thanks, good to know.

Anonymous · ‎15-10-2011

I finally got through at 3PM and found that my Blackberry services had not been activated after the transfer of ownership!! Very helpful member of staff once I had got through.
To compund the problem the local mast to work was not working either!
All sorted now and thanks for the private message from o2 offering to get a tech to call me.