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Wrong technical data for Doro610 on my account data.

Anonymous
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Doro 610 is only a basic SMStext and talk phone. Account shows it capable of picture messaging and email. This is wrong. How do I get this corrected?
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jonsie
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Cleoriff
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@jonsie wrote:

I doubt very much you can but is there a reason you need to?


I was going to ask the same question. if it isn't affecting the bill etc...I can't see the point ?

Veritas Numquam Perit

Girl in a jacket
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MI5
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You are partially correct. It does not have an email client but it is capable of picture messaging (MMS).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Yes.... it is capable of MMS....:smileywink:

http://www.gsmchoice.co.uk/en/catalogue/doro/phoneeasy610gsm/Doro-PhoneEasy-610gsm.html

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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@Anonymous wrote:
Doro 610 is only a basic SMStext and talk phone. Account shows it capable of picture messaging and email. This is wrong. How do I get this corrected?

Hi @Anonymous   When you say "Account shows it capable of...."  where exactly is this technical data being displayed.  I ask because I have 2 phones on O2 network with 2 accounts and in neither of my Accounts can I see any description or specification of each phone's capabilities. 

The only Doro I see in the O2 online Shop at present is the Doro 632 and the specification of this does mention that it has email capability.   Is there any possibility you have confused this with the 610?  

Message 6 of 23
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Anonymous
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According to CPW the OP is correct. The 610 appears not to have MMS or email functionality.

Perhaps the specs changed during the years of manufacture?

http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view%28%29=c%7B4007ca30-aeb9-11e0-d9ea-f20...
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MI5
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It's a possibility...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 23
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Anonymous
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{deleted by me - apparently was already covered by piperdog123 in his reply}

 

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Anonymous
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I know @Gerry. That's what my link said
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