cancel
Showing results for 
Search instead for 
Did you mean: 

Wrong technical data for Doro610 on my account data.

Anonymous
Not applicable
Doro 610 is only a basic SMStext and talk phone. Account shows it capable of picture messaging and email. This is wrong. How do I get this corrected?
Message 1 of 23
3,223 Views
22 REPLIES 22

jonsie
Level 94: Supreme
  • 98310 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

I doubt very much you can but is there a reason you need to?

Message 2 of 23
2,182 Views

Cleoriff
Level 94: Supreme
  • 133705 Posts
  • 844 Topics
  • 7624 Solutions
Registered:

@jonsie wrote:

I doubt very much you can but is there a reason you need to?


I was going to ask the same question. if it isn't affecting the bill etc...I can't see the point ?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 23
2,179 Views

MI5
Level 94: Supreme
  • 154329 Posts
  • 658 Topics
  • 29427 Solutions
Registered:
You are partially correct. It does not have an email client but it is capable of picture messaging (MMS).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 23
2,176 Views

Cleoriff
Level 94: Supreme
  • 133705 Posts
  • 844 Topics
  • 7624 Solutions
Registered:

Yes.... it is capable of MMS....:smileywink:

http://www.gsmchoice.co.uk/en/catalogue/doro/phoneeasy610gsm/Doro-PhoneEasy-610gsm.html

Veritas Numquam Perit

Girl in a jacket
Message 5 of 23
2,174 Views

Anonymous
Not applicable

@Anonymous wrote:
Doro 610 is only a basic SMStext and talk phone. Account shows it capable of picture messaging and email. This is wrong. How do I get this corrected?

Hi @Anonymous   When you say "Account shows it capable of...."  where exactly is this technical data being displayed.  I ask because I have 2 phones on O2 network with 2 accounts and in neither of my Accounts can I see any description or specification of each phone's capabilities. 

The only Doro I see in the O2 online Shop at present is the Doro 632 and the specification of this does mention that it has email capability.   Is there any possibility you have confused this with the 610?  

Message 6 of 23
2,152 Views

Anonymous
Not applicable
According to CPW the OP is correct. The 610 appears not to have MMS or email functionality.

Perhaps the specs changed during the years of manufacture?

http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view%28%29=c%7B4007ca30-aeb9-11e0-d9ea-f20...
Message 7 of 23
2,108 Views

MI5
Level 94: Supreme
  • 154329 Posts
  • 658 Topics
  • 29427 Solutions
Registered:
It's a possibility...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 23
2,104 Views

Anonymous
Not applicable

{deleted by me - apparently was already covered by piperdog123 in his reply}

 

Message 9 of 23
2,099 Views

Anonymous
Not applicable
I know @Gerry. That's what my link said
Message 10 of 23
2,099 Views