Worst customer service EVER!!!!

[Ctk1]

Hi. Does anyone know how to help resolve issues please? I've had ongoing problems with O2 now for about 5 weeks! Phone is a waste of time as your just passed backwards and forwards to people who are absolutely useless at their jobs!!!! Many trips in store but they can't do anything as according to the guy I spoke to they're just sales people!!! Customer complaints guy was supposed to ring me Tuesday after reviewing everything and it's now Friday and nothing! Genuinely the worst customer service I've ever experienced in my life!!!!

[Bambino]

@makatak1967 A mast that isn't working has nothing to do with your WiFi. That's the province of your broadband provider. If you've stopped paying your bill, expect your credit rating to plummet and for O2 to pass what you owe onto a debt collection agency.