Why i Left O2 - Page 3

Anonymous · ‎10-01-2017

Left O2 about 4/5 years ago. Bought a pay&go sim for daughter and trying to get it topped up is ridiculous. After the on line chat of going round in circles I realised why i left. I now have to wait upto 7 days to find out why the sim is not updating.....I think not.

viridis · ‎10-01-2017

@madasaf1sh wrote:
I'm sorry so why did you leave, you dont actually say?? And why did you come back to o2?

I think it was "I remembered why I left" cuz he has to wait 7 days for something?

I dunno, it's all melted into confusion now

MI5 · ‎10-01-2017

@viridis wrote:
@Anonymous wrote:
I said you or your staff are wrong. Nothing wrong with that and it was the case. 3 People i dealt with who did not mention that. Incompetence on someones part. Did you pass those guidelines round that you wrote or keep em in a drawer ?
His staff?
I don't think they know that much about phones tbh.

Chicken farming is their speciality !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

viridis · ‎10-01-2017

@Anonymous wrote:
If its the same morons who distribute the guideline i might as well buy an new phone.

Who distributes the guidelines?

MI5 · ‎10-01-2017

PS. If you're topping up the sim just to unlock the phone, there's something real important I need to tell you - just let me know.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎10-01-2017

The guidelines on here are written by customers (like yourself) Not O2...just customers.

Full list here if you are interested. Also we have gone from topping up to unlocking.

You will find a guide for that in the list

https://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349

Veritas Numquam Perit

viridis · ‎10-01-2017

Rich, shh Don't ruin it...

MI5 · ‎10-01-2017

@Cleoriff wrote:
The guidelines on here are written by customers (like yourself) Not O2...just customers.
Full list here if you are interested. Also we have gone from topping up to unlocking.
You will find a guide for that in the list
https://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349

Already posted the unlock link but prob didn't believe me........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎10-01-2017

@viridis wrote:
Rich, shh Don't ruin it...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-01-2017

Are you guy Volunteers. You dont get paid. lol. That must impress people when you tell them.

viridis · ‎10-01-2017

@Anonymous wrote:
Are you guy Volunteers. You dont get paid. lol. That must impress people when you tell them.

Not really, I sign so many NDA's I just don't tell people anything anymore.