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Why do o2 continue to use indian call centres 3x45 mins calls and still no Iphone 15 orders

NOVATROOP77NI
Level 3: Thinker
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1 They seem to use the web site just as we do to place orders.

2 Continually saying the program is slow and sluggish.

3 Most cant comprehend simple instructions.

 

Its nothing to do with the credit check which they keep destroying with these attempts a just want someone competent  to fix my orders

 

= One infuriated customer

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

 

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NOVATROOP77NI
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Are you having a laugh its  the sales team I just complained  about !  seems to be unable to  do their  job

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madasaf1sh
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@NOVATROOP77NI 

Everyone on hear is just a customer... 


And from what I recall the sales team are UK based, but all you can do is HUCA, there is nothing anyone on here can do to ..

 

 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Oxonian
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@NOVATROOP77NI 

Do you have an O2 store in reasonable proximity ?

I am sure that they would be very pleased to make a sale !  

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