Solved: Why am I being charged almost £10 more every month...

Anonymous · ‎11-06-2013

About two months ago I upgraded to a £27/PCM iPhone 4S unlimited calls & texts and 1gb Internet... Now I'm being charged £36/PCM - they say its for for VAT? Please can someone explain this? Can they do that? I accept a contract for one price and then after they include their VAT prices?! I will contact O2 tomorrow!

MI5 · ‎11-06-2013

Your bill breakdown is available by clicking on "My O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-06-2013

The only way the vat would be excluded is if it is a business contract and even with the vat it doesn't come to £36 a month you defiantly need to call them let us know how you get on

MI5 · ‎11-06-2013

Your bill breakdown is available by clicking on "My O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Why am I being charged almost £10 more every month on my mobile phone contract for VAT???