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Why Am I Unable to Give Kudos?

Glory1
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Suddenly, for some reason, I can no longer give kudos. I have checked my settings but can't see anything that would have affected this. Can anyone help?
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Glory1
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Clearly @Cleoriff the problem is only affecting me and I've asked @Martin-O2 to look into (twiddle!) it.

@Anonymous could be right and the heat is causing strange things to happen.

No idea why it seems to be only affecting me unless it's because I'm using my mobile to connect.

Oh and @jonsie I'm not moving in this heat. I know you are used to temps in the 30s living in Thailand and loving it. Me, on the other hand, simply can't move and find it an effort to even walk across my living room when the temp hits 30 and above. I like it sunny and warm not hot 😔


Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 11 of 22
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Glory1
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Well all sorted. I have no problems if I enter the Community on my tablet or my phone depending on the format I use on my phone.

 

No idea why this has happened but I've noticed I have to use a different 'route' on my phone to enter the Community now. It may just be my phone but it appears to be ok now Fantastic

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 12 of 22
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Glory1
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Further update. I am not going mad which is good news - for me 😊

Martin has checked, after further info from me, and when I give kudos they do register but I have to refresh the page in order to see them on my mobile. Something to do with website changes. Surprise, surprise.

Anyway I asked if this could be fixed. Not too bothered now I know the reason and that it's not me losing the plot. As I told Martin I can always use my tablet to enter the Community and I can see the kudos I've given going a different route once I'm in the Community.

So all good now - sort of ☺

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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MI5
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Good old Martin wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Glory1
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Yes, indeed @MI5.

I was already 'working around' @jonsie. It was Martin, bless him, that wouldn't give up. And after further info from me saw what the problem was. Which basically is a change to the website which only affects people if they, like me, enter the Community via a mobile. So far no other problems have shown up so far.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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jonsie
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These past few months I've only had mobile available to me and this happened to me a couple or three weeks ago. I rebooted and it was ok. Not had a problem since though. 

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Cleoriff
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Great to hear @Glory1, So pleased it worked with a 'twiddle' from Martin...LOL

Veritas Numquam Perit

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Glory1
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I think Martin did more then 'twiddle' @ Cleoriff. Got the impression he 'twicked' and 'twocked' as well, bless 😉
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Cleoriff
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@Glory1 wrote:
@I think Martin did more then 'twiddle' @ Cleoriff. Got the impression he 'twicked' and 'twocked' as well, bless 😉

LOL I shall add those two words to my vocabulary......excellent.

Veritas Numquam Perit

Girl in a jacket
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