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Which customer service survey

adamtemp64
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http://www.bbc.co.uk/news/business-36057124 o2 down the table but out of main 4 is in second place 1 point below 3

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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@Beenherebefore Snap lol

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Beenherebefore
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@adamtemp64 wrote:

@Beenherebefore Snap lol


2 out of 2 users give the same answer.....we must be right !!

"My life is a facsimile of a sham"
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MI5
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Yes, it works very well and there is a big push to not refer customers to agents too unless absolutely necessary.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Beenherebefore
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@MI5 wrote:
Yes, it works very well and there is a big push to not refer customers to agents too unless absolutely necessary.

Again....just like on here 

"My life is a facsimile of a sham"
Message 14 of 31
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Bambino
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@Beenherebefore wrote:

@MI5 wrote:
Yes, it works very well and there is a big push to not refer customers to agents too unless absolutely necessary.

Again....just like on here 


Yes, we do all the work, and they throw us a crumb or two....

I DO NOT WORK FOR O2



Funniest-Thread-2
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Cleoriff
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As I said the research was conducted by Which and therefore would be answered by a 'select few'....

Not a true poll at all......

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Bambino wrote:

@Beenherebefore wrote:

@MI5 wrote:
Yes, it works very well and there is a big push to not refer customers to agents too unless absolutely necessary.

Again....just like on here 


Yes, we do all the work, and they throw us a crumb or two....


You get bigger crumbs on gg forum too :wink:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gindygoo
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^ very true
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jonsie
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Anyone on here posting solely for rewards really should not be here, our loss can be gg's gain....

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MI5
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@jonsie wrote:

Anyone on here posting solely for rewards really should not be here, our loss can be gg's gain....


Well it's blatantly obvious that you are in the minority there with that view jonsie!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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