cancel
Showing results for 
Search instead for 
Did you mean: 

What good is a sim pin or PUK code?

AGP
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:
I don’t know why it’s even worth locking a sim and requiring a PUK code when anyone can simply input the phone number to the O2 website to retrieve it.

Surely the whole point of locking a sim is to prevent “baddies” from using it. Giving the PUK code so freely negates any point of having a sim pin at all.

Wouldn’t it be best to be required to verify ownership of one’s account in order to retrieve the PUK? I’m sure this used to be the case a great many moons ago.
Message 1 of 5
309 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 106499 Posts
  • 790 Topics
  • 5502 Solutions
Registered:

@AGP 

All of the above would become impossible when you report your phone lost or stolen.

Guide: Lost or Stolen O2 Device? - How to Report it 

Once you have done that the network would block the IMEI and account. The phone would then become as useless as a brick.

*The Game Is On*

Girl in a jacket
Message 2 of 5
301 Views

MI5
Level 94: Supreme
  • 122370 Posts
  • 609 Topics
  • 19062 Solutions
Registered:

Assuming the baddies know the phone number of the SIM they've just found or stolen......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 5
281 Views

Cleoriff
Level 94: Supreme
  • 106499 Posts
  • 790 Topics
  • 5502 Solutions
Registered:

Indeed. Though they could always come on here and have a look at @pgn's guide rofl

*The Game Is On*

Girl in a jacket
Message 4 of 5
270 Views

MI5
Level 94: Supreme
  • 122370 Posts
  • 609 Topics
  • 19062 Solutions
Registered:
Hmmm.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
268 Views