What do you think about the updated MyO2 app?

[Anonymous]

Hi guys,

We’ve now updated the MyO2 app for Android and iOS and we’d love to hear what you think about it. The app is perfect for keeping an eye on your O2 minutes, texts or data usage. You can download the latest version here: http://o2lin.kr/JeO8PG.

So, what do you guys think?

Cheers,

Leonard

[Anonymous]

It would be a good  little feature if you didn't have to log into forums again, The pin not showing up not really a big issue For me. Apart from that happy with the slick app  

[MI5]

Found my problem with keyboard. If I use standard keyboard it comes up with numeric input straightaway. With add on keyboards it just loads the default keyboard screen, so that bit is off my wants list, just would like the keyboard to pop up automatically now

[jonsie]

One enigma solved!:smileyhappy:

[Anonymous]

Thanks for all the feedback guys. I'll feed all of it back to the MyO2 team and will get back to you. If you have any last minute additions, please give me a shout.

Cheers,
Leonard

[Anonymous]

it would be useful if we could view our bills as well as recent stuff. if you look 1 day after the bill date - you can't see info on calls/texts/data from the day before which is quite annoying. 

also when i get a bill with lots of extra charges - you SMS me - but i have now way of looking at this bill in the app or on the o2 website for some reason - seperate issue with the website but for some reason it doesn't let me login on Chrome for Android - have to use Chrome for Windows. 

[MarkTadley]

Well, seeing as I've not long been with O2, I have to say this is an improvement from the old one.

[Anonymous]

Thanks for all the feedback, everyone. The team has told me they're looking to make some improvements in the next release, so this feedback will really help.

@mrmadcat: Thanks as well. It sounds like those issues are more related to your device. The best thing to do is to start a new thread about and troubleshoot it with the community. Alternatively, support might be able to help you as well.

@Mark: Thanks for that - Looking at your signature, you're new to iPhones. Did you use the MyO2 app before on another device as well?

Cheers,
Leonard

[MarkTadley]

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@Anonymous wrote:
@Anonymous: Thanks for that - Looking at your signature, you're new to iPhones. Did you use the MyO2 app before on another device as well?

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I am, indeed, very new to iPhones having never ever owned one before the iPhone 5 that I got in November 2012. I always had Nokia, Samsung and then Blackberry till now.

When I was with O2 many many years ago they never had this app but I did see the old version in Nov 2012 till they updated and found it rather slow, time-consuming to look for what you needed whereas now, it seems a lot faster, easier to see the main areas and also to find what you want to find.

[Anonymous]

Great, happy to hear that! It is quite intuitive, isn't it?

Hasn't it been mega hard to switch between all those different manufacturers? I always find it so hard to get used to new menu's and things

[MarkTadley]

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@Anonymous wrote:
Hasn't it been mega hard to switch between all those different manufacturers? I always find it so hard to get used to new menu's and things

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I've been lucky and haven't found it too hard thankfully

When I went into the Apple store to change over my iPhone 5 regarding signal reception, I was told the phone was very very organised plus I already knew about several features and she was suprised when I told her that this was my first every Apple product.

I now only wish O2 would sort out the signal reception and then this phone and O2 would be perfect for me