Well done, Customer Service!

Anonymous · ‎22-08-2017

Hi there,

Just wanted to thank your Customer Service team for possibly the quickest and easiest call I have ever had. Danver (apologies if I may have spelled it wrongly) was wonderful and such a joy to talk to. I hope your team gives him a well-deserved recognition!

Jo

MI5 · ‎22-08-2017

I'm sure @MercedesS will pass it on.
Thanks for posting.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎22-08-2017

Great news @Anonymous I expect @MercedesS or @Martin-O2 will pass this on for you..

Veritas Numquam Perit

jonsie · ‎22-08-2017

There are some very good advisers who can be a joy to chat with. Glad you got through to Danver @Anonymous

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎23-08-2017

Great to hear you had a good experience when speaking to customer services @Anonymous! I'll drop you a message to get a few details so I can pass on your kind words to the advisor you spoke to

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?