Watch Ultra 2 Black Titanium with Milanese Loop

[Benlfc]

Anyone ordered the Ultra 2 Black Watch with the Milanese Loop? 

[Oxonian]

That's anyone's guess @Ben1980 and, in truth, O2 might not even know the answer to that question. 

I suggest that you need to contact the sales' team at O2. Unfortunately, this is a customer to customer community so we cannot access your account or provide other direct help.

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You can message the sales' team at O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media folks are based in the UK and have a good record for solving customer problems, so they are as good a bet as any ! 👍

[Benlfc]

@Ben1980 no one knows and therein lies the problem. I was given up to 3 weeks when I ordered on the 10th September, that was going down week by week until it eventually got to up to 2 to 3 days and it’s been like that ever since 

[Forumfan84]

Hopefully Now Apple have large back in stock the wait should not be much longer. 

EE are Now showing 14 days so just a waiting game. 

[JayRockz-II]

So today I contacted O2 via the live chat option to see if any further information on my order was available. After asking this question:

“Hello Monisha, I ordered the Apple watch ultra 2 on the 17th September and am still waiting for stock to arrive. Is there any idea when the stock is likely to arrive or when I’ll receive my order? Thank you”

I received the following response's

 

So to cut a long story short…I still have no idea when its likely to arrive and neither does O2, I guess we just need to sit tight and hope they arrive sometime before Xmas lol 

[Forumfan84]

I would have thought o2 would have received stock now as Apple have them in stock for delivery straight away now. Hopefully not too long to wait now. 

[AnthonyH]

I’ve actually now raised a complaint. It is completely bonkers that they “don’t know” or “know as much as you do” as far as stock is concerned. Someone, somewhere in o2 knows when this stock will arrive and it is laughable their sales team is unaware. I wonder how many cancelled orders they’re seeing completely due to a lack of communication. 

[JayRockz-II]

I 100% agree that communication should be key and that its definitely past the point of ridiculous that no one in O2 has any idea what's going on with the Apple Watch Ultra 2 Black Titanium with Milanese Loop orders.

[Jones_bmth]

Good luck with that. This entire [Removed] of a company is a joke and in my experience you’ll be lucky to get any kind of satisfactory response 

[Jones_bmth]

The problem is clearly with all milanese loop configurations. I’ve ordered the titanium series 10 and am in the same situation, no comms no update or anything at all, yet 02 were more than happy to sell me a contract

[AnthonyH]

Exciting development… “more than 4 weeks” has now change to “up to 4 weeks” on my order status…woo.