Voicemail PIN reset: how long to wait for temporar...

Mark91 · ‎17-07-2024

Hi

I've forgotten my voicemail PIN, so folllowing the information at https://www.o2.co.uk/help/digital-services/voicemail I texted RESET to 802901 about 2.5 hours ago but haven't received a temporary PIN yet. How long should it take to come through?

Thanks

Mark

madasaf1sh · ‎17-07-2024

@Mark91

It can take up to 24hrs to get the new PIN number, if it hasn't been recieved after this then you need to contact Customer Services Guide: How to find help & contact O2

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MI5 · ‎17-07-2024

@Mark91

To change your PIN
Call 901 from your mobile
Press the * (star) key
You will hear the main menu options - select option 'four'
Follow the prompts to complete the change

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-07-2024

if you haven't used your pin in a while it has probably reverted to the default pin which is 8705

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Voicemail PIN reset: how long to wait for temporary PIN?