Virgin Media O2 Adopt Trustly’s Pay by Bank Solutions for UK Customers

[Enlli]

https://www.ispreview.co.uk/index.php/2025/07/virgin-media-o2-adopt-trustlys-pay-by-bank-solutions-f...

The good old comments section looks like it will be interesting 

[madasaf1sh]

The PaybyBank thing is actually something I avoid, as no S75 cover, no Direct Debit guarantee scheme... It does save you using card details... 

Trustly doesnt save bank details, but be careful if setting it up a a monthly option..

Its another payment option, but one that confuses a lot of people..

[Oxonian]

This is the VMO2 press release on the same subject :-

Trustly and Virgin Media O2 Partner to Revolutionise Payments with Cutting-Edge Pay by Bank Solution...

https://news.virginmediao2.co.uk/trustly-and-virgin-media-o2-partner-to-revolutionise-payments-with-...

[Cleoriff]

@Enlli 

So if you already have a direct debit set up with your own bank, will anything change?

PS I pay for an O2 sim only contract. Thats all. 

[Enlli]

@Cleoriff I have no idea, other than to think if O2 and Virgin change things there is a good chance they will screw it up!

I've a DD with O2 and one with Virgin. Both contracts run out April so whether I stay past then is uncertain 

[Cleoriff]

@Enlli 

So it's a wait and see arrangement then!!

Lets hope people don't have an impacted credit rating if they do mess it up!!

[madasaf1sh]

@Cleoriff 

It wont affect direct debits and it wont affect credit ratings either, as its just another payment option like debit cards... 

I know of a few organisations that use all 3 methods nowadays..

[Cleoriff]

---

@madasaf1sh wrote:

@Cleoriff 

It wont affect direct debits and it wont affect credit ratings either, as its just another payment option like debit cards... 

I know of a few organisations that use all 3 methods nowadays..

---

@madasaf1sh 

Good to know. Thanks x