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Vigin to Transition Customers off Vodafone on to O2

Enlli
Level 9: Fired up
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Just to say that as from this week Virgin are transitioning customers away from Vodafone and on to O2.

At present all new connections and replacement SIM cards will be O2 based.  No ETA for completion but been informed some time before the end of the year.

Billing and Customer service will still be Virgin

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madasaf1sh
Level 67: Unsung hero
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@Enlli 

 

Sounds like it will be the usual clusterf**** from Virgin Media as the migration to Vodafone has been.... So VM will have customers on EE, Voda and o2...  I feel sorry for Customer Services...

 

Do you have a link to this or was it a VM forum VIP / Fake customer (who are really staff) leak?? 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Enlli
Level 9: Fired up
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No it wasn't a fake link. I know the person and they were giving me heads up. 

It's in the open anyway if you work through the coverage checker page. Two links, depending on who you are.

https://www.virginmedia.com/mobile/coverage-checker

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madasaf1sh
Level 67: Unsung hero
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That link has been up for ages, as it is related to Volt..


I didnt say fake link, I said fake customers  slight_smile 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 4
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