Very confused by Volt deal

pippurple · ‎12-07-2023

I've just switched to Virgin Volt (Virgin's idea) and now have an O2 SIM. There is nothing I can do with this SIM as the deal is so bad. I was promised 6gb, but I only seem to have 3gb for £6 a month.

With ID mobile my kids get 20mb for £8 so they don't want to swap so it's totally useless.

I also have a better deal with GiffGaff.

This is a very strange offer. Disappointed. Now I just have a random SIM I pay monthly for!

madasaf1sh · ‎12-07-2023

@pippurple

The data will be doubled to 6GB after 14 days, as that is part of the Volt Package, which gives you a discount on your Virgin Services

Not sure what you want anyone to do, as if you want to get rid of it and you are outside of the 14days then you have to pay off the contract and Virgin will recalculate your contract.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pippurple · ‎12-07-2023

I am within the 14 days. I am overall happy with the cost of the Virgin package but I cant understand why O2 are not at all competitive with ID Mobile or GifGaff - we get huge data allowance for around the same cost. O2 are £15 for 20gb v £8 with ID Mobile - that is quite a dfference!

pippurple · ‎12-07-2023

Especially as right now before the doubling deal it is 3mb for £6??

MI5 · ‎12-07-2023

@pippurple

ID mobile and giffgaff are virtual network operators which means they just buy space from one of the main networks.

They are always cheaper because their overheads are much lower.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎12-07-2023

Cancel the SIM and take out an O2 deal on the likes of USwitch. You will still be entitled to Volt.

This one would be doubled to 30Mb

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

pippurple · ‎12-07-2023

Good idea - if that's doesn't effect the Volt deal - I really don't know how the 2 link up. If I cancel this SIM (even to change to another O2 deal) will alarm bells go off with Virgin on the Volt deal? A mystery!

Enlli · ‎12-07-2023

Well it's how I've done it 2 years on the run. As long as the SIM and Broadband are registered at the same address you are entitled to benefits on both O2 and Virgin.

Volt Megaguide

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.