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Vacation hold

LuvTravel2024
Level 1: Joiner
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‎08-08-2024 14:46

‎08-08-2024 14:46

We plan to go on an extended holiday.  Can we put our O2 cell service account on hold? We realize we may have to pay a small monthly fee and don't want to cancel our service because we need to keep our same phone numbers. 

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jonsie
Level 94: Supreme
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‎08-08-2024 14:54

‎08-08-2024 14:54

That's not possible I'm afraid

Only members of the military can suspend their contracts when serving overseas

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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‎08-08-2024 22:57

‎08-08-2024 22:57

@LuvTravel2024 

You can flex your tariff to a lower monthly cost in your MyO2. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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