on 26-01-2018 14:11
on 26-01-2018 14:11
on 26-01-2018 14:17
on 26-01-2018 14:18
@AnonymousCould you give us more details please?
Or follow the advice here https://community.o2.co.uk/t5/How-to-guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023
Veritas Numquam Perit
on 26-01-2018 14:44
The messages are headed O2 but the free phone number is 2729.
I have moved to an independent business provider so have no O2 bill at all.
on 26-01-2018 14:47
on 26-01-2018 14:47
26-01-2018 15:05 - edited 26-01-2018 15:06
26-01-2018 15:05 - edited 26-01-2018 15:06
2729 is the automated payment line @Anonymous
*Automated Payment Line
Customers can pay using the automated payment line. Dial 2729 from your mobile or call 08005884217 from a landline and enter the mobile number you wish to pay
Veritas Numquam Perit
on 29-01-2018 11:17
on 29-01-2018 11:17
Hello @Anonymous did you get any more information on what these charges are for?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 31-01-2018 18:53
Thanks Martin.
I have had no more correspondence about this and my phone is still working as normal.
I have checked my O2 account and there are no charges.