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Unlock O2 phone

Lilactimes73
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on ‎17-03-2021 18:35

on ‎17-03-2021 18:35

Hi I bought a second hand phone that is locked to O2 I do not have the details of previous owner. How do I get it unlocked?

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MI5
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on ‎17-03-2021 19:02

on ‎17-03-2021 19:02

@Lilactimes73 

How to here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lilactimes73
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on ‎17-03-2021 19:12

on ‎17-03-2021 19:12

Great thanks, what is the cheapest way to buy a pay as you go simm? If I get the £5 calls and texts simm do I have to top up £10 before I can use it? How is this £5? 

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MI5
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on ‎17-03-2021 19:18

on ‎17-03-2021 19:18

@Lilactimes73 

Yes, £10 is the minimum top up but will cover two months of the £5 bundle.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lilactimes73
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on ‎19-03-2021 19:06

on ‎19-03-2021 19:06

Hi, have pay as you go simm and have topped up, how do I register thei so I can then ask for the phone to be unlocked? Thank you

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MI5
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on ‎19-03-2021 19:08

on ‎19-03-2021 19:08

@Lilactimes73 

You need to use the phone to call and text for a day or two which will register it on the O2 sysyem when used.

You can then request the unlock.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lilactimes73
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on ‎19-03-2021 19:25

on ‎19-03-2021 19:25

Fab thank you for all your help. 

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MI5
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on ‎19-03-2021 19:51

on ‎19-03-2021 19:51

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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