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Unauthorised Premium Test Messages Received

Anonymous
Not applicable

Hi All, I'm new to this and not entirely sure if this has been posted in the correct forum.

 

I have traced my bills back a few months and from about August this year, o2 has been charging me steadily for Premium Texts received. In August, the charge was £4.17, by Sept it was £11.25 and same in October. My November bill has come to £19.58. I pay my bills when they arrive and this morning I realised that perhaps I should make contact with o2.

 

What are these numbers? Can someone help? I do not wish to pay for these anymore and I won't.

 

In November, there were 3 messages received from 30020210 for £11.25 The same for October and September. There was nothing before that. Can someone tell me who this number belongs to and why they are charging me £11.25 every month for receiving messages I have not ordered? I plan to make my bill payment this month, less the 3x £11.25 I have been charged since the end of August.

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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  • 1316 Solutions
Registered:

you need to pay in full and raise a complaint with the requlator phonepayplus http://www.phonepayplus.org.uk/For-the-Public.aspx

 

a google search says badoo services using the payforit mobile payment platform http://www.payforit.org/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

you need to pay in full and raise a complaint with the requlator phonepayplus http://www.phonepayplus.org.uk/For-the-Public.aspx

 

a google search says badoo services using the payforit mobile payment platform http://www.payforit.org/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
Level 94: Supreme
  • 93339 Posts
  • 610 Topics
  • 6985 Solutions
Registered:

These are premium messages you have inadvertently signed up for either via an app or possibly facebook.

 

Have a look here : http://www.whophonedme.co.uk/30020210

 

Witholding payment wouldn't be wise and just put you into debt affecting your credit rating,

 

Contact Badoo on 02070 999 939or visit their website to see if they will refund the charges and get the messages stopped.

 

https://badoo.com/feedback/

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