Re: Unathorised outgoing calls

Dave-the-shirt · ‎08-09-2023

Hi.

Are there anyone out there getting g calls and messages from people saying they have a missed call from (my) mobile? I'm getting lots and don't know what to do? Called c/services But they can't seem to help.

MI5 · ‎08-09-2023

@Dave-the-shirt

Scammers will have spoofed your number.

Nothing you can do about it, it's just unlucky, however, they usually change numbers daily so they should stop soon.

Number spoofing scams - Ofcom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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gmarkj · ‎08-09-2023

Unfortunately your number has been chosen as the one by some scammers @Dave-the-shirt

When they call people that choose a number to show on screen as who they are, and it sounds like they have landed on yours.

You have two options - hope that they soon move on and keep your number (but you might get calls from people saying you have called them), or contact o2 to change your number (but you will have to get everyone who has your number to change it) - and there is no guarantee that your new number won't get chosen at some point too!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Enlli · ‎08-09-2023

Regularly as my number appears to be in a range they like to use.

Had 2 yesterday and a few last week

Things will go quiet for a couple of months then they will start again.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.