Unable to access security camera on DVR via O2 3G but ok on Vodafone 3G?

[Anonymous]

I have a security camera on a DVR on my home network which I can access locally and from a remote wireless networks.It also can be accessed on the Vodafone 3G network but not O2 3 or 4G.I have a static IP address.I  have spoken to O2 tech.......without success.Anyone else had this problem?

Many thanks in advance

[Anonymous]

Just spoke with o2 and have been told that cctv is not supported!! Just spent loads of money on a system and cannot access away from home on my mobile. O2 wouldn't tell me why they don't support cctv. Been a loyal customer for many many years and now and leaving this network!! Cctv works perfectly on EE. Please be aware of this if you're planning on installing ip cameras and wish to access them on o2, very unlikely to work!!

[Cleoriff]

Hi @Anonymous If you think you were missold a product then you can complain https://www.o2.co.uk/how-to-complain

[MI5]

Were you told they would work on o2 or did you just "assume" they would?

[Anonymous]

Try running a VPN on your phone, Betternet works easily on an iPhone and is free.
I have a similar issue and the VPN works for me until I get O2 stop doing whatever it is they do. I don’t think it’s blocked ports just some kind of traffic management.

[Manda]

Has anyone figured out alternative, how to set up VPN?

I've just got the SIM last week, it was workIng fine for a couple of days then stopped day before yesterday. I called o2 they say it's an app issue, clearly not because it work on WiFi and on other mobile devices with other networks. Any one been able to bypass or find solution?