Why do I have to pay the remaining charges on a Device before I can move my phone number to another provider. I am happy to pay the remaining cost of the device over the period but the monthly cost of an O2 sim is about 4 times the price of BT
Quite simply because that's what you agreed to do when taking out the contract initially @AlanmcC
They are separate but the terms of refresh state that the device plan must be paid off and the airtime can then be cancelled. It's not possible the other way around.
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