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Transfered from VM last week and I'm missing a mobile number from my account.

Meemee
Level 1: Joiner
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Transfered from VM last week and I've a mobile number missing from my account, I've tried to contact customer services etc since. I think they are the worst customer services I've ever come across, a really good start to my new supplier.

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madasaf1sh
Level 79: Lord of the Boards
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@Meemee 

 

Although VM have said all numbers on an account should come across together, in typical VM fashion that is not happening, and you will have to wait until VM decide to port across your additional number. 

not a lot really o2 can do, when its a donor led migration


And you seriously have never had the misfortune to ring VM CS?? 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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Numbers cannot be merged at the moment in My O2 and each number will need it's own email to register on different My O2 apps

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