cancel
Showing results for 
Search instead for 
Did you mean: 

To the genius's at o2 marketing.

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:

Here's a cool little promotional idea...

When you offer 6 months free Apple music with iPads.....

...don't send the code through o2 priority.

9 times out of 10, customers don't realise iPads will never receive the priority confirmation text, nor will they know they have to put the SIM into a phone to activate o2 priority for their iPad.

What will happen, is loads of people needlessly calling about a promotion that simply could have been done a lot easier.

Message 1 of 2
825 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 122893 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

Good idea @viridis 

If I got 6 months apple music I would never realise I would have to use Priority to activate it.

Primarily because that's completely different to the way we receive any other Extra on O2!!

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
821 Views