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Third Party offers

Cleoriff
Level 94: Supreme
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On the 29th December I upgraded my tariff (another 12 month sim only)

As soon as it went through I checked my contact preferences to make sure they were unchanged. The only one I wanted information about was O2 Priority. Everything was in order and remained as they were set previously. I checked again 2 days later. All fine.

However.. tonight I checked again (after someone posted about a third party offer they had received)

This is what I found

Third party offers.PNG

I can assure everyone reading this that I have made NO changes to my account. I have now changed third party offers to NO and saved changes.

I just advise everyone to make regular checks. I am furious that this has happened if honest....

Veritas Numquam Perit

Girl in a jacket
Message 1 of 13
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MI5
Level 94: Supreme
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Yes it is for sure. It's happened twice to me after contract changes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 13
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Cleoriff
Level 94: Supreme
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Obviously it's the contract change that triggers it...even though mine remained exactly the same for a total of 3 days (at least) post upgrade.... It's more than infuriating that we need to be warning people to check their contact preferences when they take out a new contract.  Smiley Mad

Veritas Numquam Perit

Girl in a jacket
Message 12 of 13
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jonsie
Level 94: Supreme
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A contract change shouldn't change your preferences.  The last time this happened I believe no one had changed contract, default somehow changed to Yes...that should not happen! It just makes me so angry.

Message 13 of 13
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