cancel
Showing results for 
Search instead for 
Did you mean: 

The New Annual Price Rises Announced

Enlli
Level 68: Extraordinaire
  • 8530 Posts
  • 60 Topics
  • 1755 Solutions
Registered:

For O2 customers on low price tariffs it's quite steep 

https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o2-adopt-new-uk-pricing-policy-for-broadb...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 1 of 19
1,176 Views
18 REPLIES 18

TallTrees
Level 51: Absolutely Fabulous 
  • 11779 Posts
  • 120 Topics
  • 396 Solutions
Registered:

Thank you @Enlli 

For the information 

 

 



HAPPINESS IS BEE SHAPED

Message 2 of 19
790 Views

madasaf1sh
Level 78: King of Kings
  • 11885 Posts
  • 66 Topics
  • 3209 Solutions
Registered:

Same on the VM side those on basic cheap deals get stiffed at 12%, those on the Volt packages its 4.5% same on o2... for me it makes no difference really as we get 25% thanks to my employers

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 19
771 Views

jonsie
Level 94: Supreme
  • 95080 Posts
  • 611 Topics
  • 7102 Solutions
Registered:

madasaf1sh
Level 78: King of Kings
  • 11885 Posts
  • 66 Topics
  • 3209 Solutions
Registered:

EE are the worst as if you take out a plan with a phone its £4 per month extraScreenshot 2024-11-12 at 09.36.38.png

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 19
705 Views

Enlli
Level 68: Extraordinaire
  • 8530 Posts
  • 60 Topics
  • 1755 Solutions
Registered:

The same old story. Once a regulator of any description says they are going to simply things the customer ends up the loser

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 6 of 19
703 Views

pp763
Level 3: Thinker
  • 85 Posts
  • 8 Topics
  • 0 Solutions
Registered:

Just recieved an email from o2 about this. Everyone because of this has the right to cancel their airtime agreement within 30 days. Lets see how compliant o2 are at doing this based on previous ignorance. This could save me alot of money

Message 7 of 19
690 Views

Enlli
Level 68: Extraordinaire
  • 8530 Posts
  • 60 Topics
  • 1755 Solutions
Registered:

O2 has confirmed to ISPreview that they’re also emailing existing mobile customers to forcibly move them to the new pricing policy, albeit with a right to exit their contract as a result. This is as opposed to the usual approach, where such changes only occur for new customers or via natural re-contracting at the end of a contract term. We don’t think VMO2 are going to win too many adoring fans with this one

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 8 of 19
687 Views

pp763
Level 3: Thinker
  • 85 Posts
  • 8 Topics
  • 0 Solutions
Registered:

I will be calling o2 tomorrow to cancel several airtime agreements. No doubt they will say the device plan has to be paid in full to do that which it clearly states that it doesnt. I will report back

Message 9 of 19
680 Views

Enlli
Level 68: Extraordinaire
  • 8530 Posts
  • 60 Topics
  • 1755 Solutions
Registered:

@pp763 Do keep us informed because I suspect this Community is going to go crazy in the next few weeks

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 10 of 19
674 Views