on 13-11-2018 12:27
Hey everyone
At O2 we’re always on the lookout for new and innovative ways of improving the experience of our customers. Whether that’s with our apps, developing new technologies or exploring ways of doing things in new and interesting ways.
We believe that you, as the people who use our products day in and day out, are best placed to tell us what you need and how we could be doing it better or differently. We’d love to hear from you with your thoughts and ideas on what you’d like us to develop, such as:
Feel free to post your ideas or niggles, however big or small, and we'll pass to our O2 innovation team to investigate the possibilities.
on 05-12-2018 11:04
on 05-12-2018 11:04
Hey @gmarkj, we've been flagging mentions to @Chris_K as we saw them but it's possible we've missed one or two - just to be on the safe side feel free to mention me or anyone else in the team along with him when you need so we can make sure it's picked up
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 05-12-2018 11:15
on 05-12-2018 11:15
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 05-12-2018 11:28
on 05-12-2018 11:28
@EmilieT wrote:Hey @gmarkj, we've been flagging mentions to @Chris_K as we saw them but it's possible we've missed one or two - just to be on the safe side feel free to mention me or anyone else in the team along with him when you need so we can make sure it's picked up
Good idea @EmilieT...we will mention you as well as @Chris_K
Veritas Numquam Perit
on 05-12-2018 12:42
on 05-12-2018 12:42
Cheers Alll - Emily, Martin & Marjo have been giving me heads up on my mentions while I get the situation resolved but i'll check about for anything I've missed
on 05-12-2018 12:54
on 05-12-2018 12:54
@Chris_KI've just mentioned you on this thread. Interesting one!!.
https://community.o2.co.uk/t5/Off-Topic/Huawei/td-p/1176153
Veritas Numquam Perit
on 06-12-2018 22:47
on 06-12-2018 22:47
Here's one:
How about allowing you to save any Award payments from the Forum until you have enough that you can put them onto your PAYG phone at the time your bundle comes up for renewal?
The minimum top-up of £10 means if you have a £2.50 award, it's going to remain in your PAYG balance if you are on a £10 bundle - 'cos you have to always pay in £10. (OK, not a problem if you've been awarded a £10 award, but for the smaller ones, would be a bonus!).
Just a thought...
on 10-12-2018 18:56
on 10-12-2018 19:00
on 10-12-2018 19:00
on 11-12-2018 08:49
on 12-12-2018 06:03
on 12-12-2018 06:03
Exactly this!
o2 don’t innovate anymore. I’ve waited almost 2 years to use my cellular Apple Watch and now I can’t use esim wither. Been with o2 for over 30 years I think since it’s Cellnet launch in the UK
time for my loyalty to go elsewhere and I joined EE yesterday for innovation and the latest tech.
Forget innovating, if you can keep up with the competition ( faster 4g, full WiFi calling, esim etc etc) I may return.