Terrible service

[Georgie1948]

My bill has almost doubled, but I am unable to view it and cannot imagine the reason for the increased charges. I was transferred from Virgin and am very unhappy with the handling of my account.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202