Teresa at Customer Services today 17.09.19

[Derek_Barry]

Hi All 

I rang Customer Services earlier today, for some information on a popssible upgrade and was put through to Teresa in Recontracting.

She was very helpful, concise and made sure that I had all the relevant options and information that I needed.

I did decide to go and upgrade, as the service was excellent, so well done 02.

Teresa is a valuable asset to your Company, so I hope that you appreciate her.

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I just thought that I would share my good experience with everyone.

More info

[TallTrees]

Hello @Derek_Barry Absolutely great thank you so much for praising Teresa on the o2 community forum. I'm sure our community manager @EmilieT would like to tell her how pleased you are and how helpful she is to customers.
Glad you will enjoy an upgrade too. Best wishes TallTrees

[Cleoriff]

Hi @Derek_Barry 

Thanks for sharing such a positive post. Well done Theresa. I'm sure she will be delighted to get this feedback.

Welcome to the forum

[Mi-Amigo]

Thank you @Derek_Barry for posting about your experience. It is great to read positive feedback.

A warm  to the Community. I hope you will stay and have a look around at the various boards and maybe join us in Off Topic 

[EmilieT]

Good morning @Derek_Barry, and thank you for sharing your fantastic experience with us! I'll need a few more details to pass on your lovely feedback to Teresa, so I've sent you a Private Message now

Thanks @TallTrees for the mention, and @Cleoriff and @Mi-Amigo for the great welcome too!