on 02-04-2018 17:52
It not really a question, just a bit annoyed. 2.5 years ago we came to O2 for a phone for my daughter, over the next two years it was fine, but her data was only 1gb, she was going away to Barcelona with the school and I felt that she need more data. she didnt need a new phone as the Samsung J5 has been amazing. So went into a 02 shop as her contact was up for another two months, they advise to pay the balance of her phone and they could do a sim deal and raise her data to 6gb for £17 more than I really wanted to pay as I was only paying £12 before. I took this as I couldn't move to another company because her airtime package was still in contract. Just this month they have now put her airtime bill up by another £1.04, is doesn't sound alot but when you are on a budget and have two children, it starts to add up. I will be looking to change her contract with 02, but I was also going to be looking at other contracts for my other daughter, my husband and myself, we are with different companies, my decision now is that 02 is definitely a company I will not be going to !!!!
on 02-04-2018 17:58