Strange calls

[Anonymous]

Hi, I received a call yesterday from this number: 0330 3035325 they said it was o2 calling but is seemed wierd, the line went quiet and she said she had pushed the mute button by mistake and couldnt remember what she wanted to talk to me about, this happened twice and then she said, are you feeling alright so I ended the call, seemed strange

[jonsie]

99% certain it isn't o2. Block the number.

[Cleoriff]

@AnonymousIt's a scam as mentioned here on two other threads

https://community.o2.co.uk/t5/Other-Products-Services/Tel-03303035325/m-p/1037722

https://community.o2.co.uk/t5/Other-Products-Services/Is-03303035325-a-real-O2-number/td-p/1036085

Block the number ...or report it..following advice in this guide https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

[MI5]

Has this been fed back @Toby ?
Have O2 done anything to address the issue?

[jonsie]

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@MI5 wrote:

Have O2 done anything to address the issue?

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[MI5]

You know I just thought that as this was first reported in January that something might have been done to shut the scammers down by now.........?

[jonsie]

You need to care about your customers first and that needs to come from the top and filter down to everyone employed by the company. Presumably O2 are making far too much money from these people to give a damn. They have a contract, a monthly payment and so why care how they get it it?

[Toby]

Hi @Anonymous,

Thanks for reporting this, I'll run it by the rest of the team to check if it is legitimate or not :).

[Cleoriff]

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@Toby wrote:

Hi @Anonymous,

Thanks for reporting this, I'll run it by the rest of the team to check if it is legitimate or not :).

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@TobyI certainly don't think it's legitimate.

Googled it again and checked the responses from people who got called by this number (just a small selection)

https://gb.callerreport.org/03303035325

Of course it 'could' be a 'trusted partner'.....I wouldn't trust them at all.

[Toby]

Hi all,

Please assume this number is not an official O2 number. We've reported on it to the rest of team and they will look into it. Thanks for flagging that @Anonymous!