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Level 1: Joiner
Posts: 2
Registered: ‎17-02-2017
Accepted Solution

Stop update letter of default

I have cancelled and finishh my contract on time 02 can u stop sending letters that i have overdue bills to pay, where i have oo.oo to pay pls this is annoying
Level 1: Joiner
Posts: 2
Registered: ‎17-02-2017

Re: Stop update letter of default

I have not received any replies
Posts: 63,044
Topics: 419
Solutions: 6,137
Registered: ‎04-04-2012

Re: Stop update letter of default

Hi @Crystal5

You need to contact customer services directly.

We cannot help on here, sorry.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 42,696
Topics: 500
Registered: ‎14-01-2013

Re: Stop update letter of default

Also you may want to check your account in MyO2 to see the actual status of anything O2 say you owe

http://www.o2.co.uk/myo2.

*The Game Is On*


Level 57: Major
Posts: 9,070
Registered: ‎31-03-2010

Re: Stop update letter of default

@Crystal5  Please do as advised and check your My O2 account. As a rule, O2 don't normally send out demands for payment if there is nothing left to pay. If there is a payment you have left over, or may not be aware of, and do not settle it, it could have a negative impact on your credit rating.

Posts: 51,055
Topics: 449
Solutions: 2,803
Registered: ‎04-01-2009

Re: Stop update letter of default

I understand you have finished your contract but did you give notice as the contract does not automatically end. Is the account still showing as active in My O2?