Spanish (Telfonica) bureaucracy alive and well in the UK

[Anonymous]

My name on my sign in account was Mr X, but I am Dr X. O2 said they could not change it just at my request (no other company has ever, ever had an issue doing this). They said they could not do it as the credit check had been done under Mr X - rubbish as credit reports do not distinguish between a Dr or Mr X.

I had to request it as a name change. Did it once and that failed as apparantly, they do not accept the UK driving licence as proof! I had to provide a utility bill, notwithstanding that these can be made within a couple of minutes on a computer.

So I sent a utility bill, a copy of my ***O2*** bill that had my title down correctely. I feel as if I am back living in the Middle East with stuff like this. Spain is just the same, my brother lives there.

[perksie]

It's a pity the offensive comments have not been removed.

The advise to not open unknown links in a forum is always correct and the OP should know that.

[jonsie]

We admire the courage of these keyboard warriors.... and a so-named doctor too!

[Anonymous]

Personally If I wasn't sure about a link then I wouldn't open it. Best practice.

I also struggle to see the point of this thread given its headline? Perhaps given the way it has gone perhaps it needs to be locked?

I also agree with @Cleoriff that respect in this forum is essential. Courtesy costs nothing ladies and gents.

[Anonymous]

Is this person for real ???

[jonsie]

Yes he/she claims it's ok to open an unknown link and thyen to open the three attacments contained therein. They must do it all the time

[Anonymous]

I was talking more about the comments towards you and other members do we really want people like this on here ?

[jonsie]

There's no place for disrespect on the community in any shape or form but as most of the comments were directed my way, I didn't want to complain about them. Water off a duck's back as they say but I would like to thank everyone for their support.

[Anonymous]

I admire your calmness mate

[Anonymous]

I am with @Anonymous and @jonsie here. Respect makes this forum work.