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Spam text and calls

Raven
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I am receiving so many spam texts and call everyday from O2 number via voip. I have reported to O2 on text 7726 but no response apart from automated txt reply. The Cs is non existence as one cannot get in touch. The excuse is COVID-19. I need to speak to someone to resolve this issue.


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MI5
Level 94: Supreme
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@Raven 

Help here Guide: A Guide to Deal with Spam/Scam Calls and Text 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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@Raven

You won't get a response from o2 as the text goes to their fraud and Information Security teams to investigate further and take action.

Unfortunately this issue is prevalent across all 4 major networks, and all we can do you like you is report them to 7726 and to the ICO.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Raven
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Thank you so much for the help.
I will be sending the invoices for all the reported numbers and doing the legwork for the business.

Many Thanks
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