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Spam calls from another operator?

Dezb
Level 1: Joiner
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Anyone else received spam calls from another operator? Claiming to be associated with O2 and offering to reduce the bill. Cheeky sods.

I guess the main question to 02 is - how did they get my number and know that I'm on 02? (And no, I don't put my number on random internet sites)

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Cleoriff
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@Dezb 

You need to go into MyO2 http://www.o2.co.uk/myo2 and look for the MORE button. A drop down menu will show contact preferences. Check all are unticked.

My O2 Contact Pref.JPG

*The Game Is On*

Girl in a jacket
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Bambino
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@Dezb O2 has what are laughingly called 'trusted partners'. If you want to opt out of receiving messages from them go to your MyO2 page and change your preferences: http://www.o2.co.uk/myo2

You can also block the number and report it free to 7726.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Dezb 

Scammers can look up the number ranges to determine which network they originated from and then hope the number hasn't been ported out to a different network.

In short, they don't necessarily know which network you are on now, just what network the number was originally associated with.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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